Contact BonusesInsider
These are the editorial and legal inboxes of an independent site. We are not a bookmaker and not its support desk: we cannot see an account, reset a password or release a withdrawal. We reply as soon as we can and promise no clock.
Which inbox
Write to us about our guides: a fact you can document, a broken link, a partnership, a DMCA notice or a security report. Anything about your betting account — a deposit, a withdrawal, a bonus, an ID check, a locked login — goes to the bookmaker whose account it is, through its own support.
Editorial and corrections
A correction with the page and, if you have it, the source; a question about how a guide reached a figure.
General contact
Reader feedback, broken links, suggestions for a guide and partnership pitches. To find a page rather than write to a person, use site search.
DMCA / Copyright
For copyright takedown notices and intellectual-property disputes, follow the DMCA format under the United States Digital Millennium Copyright Act.
Include: (1) identification of the copyrighted work, (2) URL of the allegedly infringing material, (3) your contact information, (4) good-faith statement, (5) accuracy statement under penalty of perjury, (6) physical or electronic signature.
Security disclosures
Found a security vulnerability? We follow responsible-disclosure practice via /.well-known/security.txt.
Please do not test exploits on the live site — describe the issue in plain English and we will arrange a private test if needed.
What we cannot help with
- Account problems — login, ID check, deposits, withdrawals, a bonus that did not credit. Only the bookmaker can see the account; write to its support and keep the reply.
- Promo code disputes — the bookmaker applies the code and its terms decide what it gives, so the dispute is with the bookmaker.
- Tax or legal advice — the guides are general information. For your own case, ask a local accountant or lawyer.
Who writes the guides
The editorial team publishes under the site name. About BonusesInsider explains who writes the guides and how the site earns.